Shipping policy

SHIPPING AND DELIVERY POLICY

This Shipping and Delivery Policy applies to orders placed through https://8dollarsale.shop.

It explains our free standard shipping, processing procedures, delivery estimates, tracking, customs, valuable-item delivery, lost parcels, and delivery problems.

1. Contact Information

Store: 8dollarsale.shop
Website: https://8dollarsale.shop
Email: info@8dollarsale.shop
Telephone: +39 3139808242
Address: Via G. Casciaro, N. 43, Ischia (NA), Italy

2. Free Standard Shipping

We offer free standard shipping on all accepted orders.

No minimum purchase amount is required unless a different condition is clearly displayed before checkout.

Free shipping covers the initial standard delivery. It does not necessarily include:

  • Optional premium shipping;

  • Change-of-mind return shipping;

  • Additional delivery attempts caused by incorrect customer information;

  • Charges arising from failure to collect a parcel; or

  • Import duties and taxes imposed by the destination country.

3. Processing Time

Orders normally require 1 to 2 business days for payment verification, condition verification, security review, packaging, and dispatch.

Processing may take longer where:

  • Additional product inspection is required;

  • Authenticity information must be reviewed;

  • A high-value transaction requires verification;

  • Public holidays occur;

  • Severe weather affects operations; or

  • Fraud-prevention checks require additional information.

4. Estimated Delivery Time

Our estimated total delivery time is 15 to 20 calendar days from the date the order is successfully placed and payment is authorized, unless another estimate is clearly shown before checkout.

The estimate generally includes processing and transportation time.

It is not a guaranteed appointment unless a fixed delivery date has been expressly agreed.

Mandatory rights concerning delayed or failed delivery remain unaffected.

5. Tracking and Signature

Where tracking is available, we will send a tracking number or link after dispatch.

Certain valuable products may require a signature or another secure delivery method. The recipient may be required to provide information reasonably necessary for lawful delivery.

Tracking information may require several business days to become active.

6. Delivery Address

Customers must provide a complete and accurate:

  • Recipient name;

  • Street address;

  • Building or apartment information;

  • City;

  • Province or region;

  • Postal code;

  • Country;

  • Email address; and

  • Telephone number where requested.

Address changes should be requested immediately. We cannot guarantee a change after processing or dispatch.

7. Multiple Shipments

An order may be divided into multiple parcels because products require different packaging or are stored at different fulfilment locations.

Customers will not be charged additional standard shipping solely because an order is divided.

8. Customs and Import Charges

International shipments may be subject to customs declarations, inspections, import duties, taxes, or carrier charges.

Where checkout states that duties or taxes are included, they will be handled accordingly. Where they are not included, the recipient may be responsible for charges imposed by the destination country, provided this has been disclosed as required by law.

9. Risk of Loss

For consumer orders, risk generally transfers when the customer, or a third party designated by the customer other than the carrier, obtains physical possession of the product.

If the customer independently appoints a carrier not offered by us, risk may transfer when the product is handed to that carrier, to the extent permitted by law.

10. Delivery Delays

Delivery may be affected by carrier congestion, customs inspection, public holidays, severe weather, transport interruption, security screening, incorrect information, or other circumstances outside our reasonable control.

If delivery does not occur within the agreed period, the customer may request delivery within an appropriate additional period. If delivery still does not occur, the customer may be entitled to terminate the purchase and receive a refund.

11. Lost Parcels

If a parcel appears lost, customers should contact info@8dollarsale.shop.

We may open a carrier investigation and request reasonable cooperation from the customer.

Where non-delivery is confirmed, we will provide an appropriate remedy, which may include replacement where an equivalent product is available, store-approved substitution with the customer’s agreement, or refund.

Because many pre-owned products are individual pieces, an identical replacement may not be available.

12. Parcels Marked as Delivered

If tracking shows delivery but the parcel cannot be located, customers should:

  • Confirm the address;

  • Check entrances and secure locations;

  • Ask household members or neighbours;

  • Contact reception or building staff;

  • Contact the carrier; and

  • Notify us promptly.

We may request delivery evidence or open an investigation. A tracking status does not remove mandatory rights where the customer did not receive the goods.

13. Damaged or Tampered Parcels

If a parcel appears damaged, opened, resealed, or tampered with, the customer should document its condition before or immediately after opening.

The customer should photograph:

  • Every side of the external packaging;

  • The shipping label;

  • Security seals;

  • Internal packaging;

  • The product; and

  • Any missing or damaged components.

Customers should retain all packaging and contact us promptly.

14. Refused and Unclaimed Parcels

Refusing delivery or failing to collect a parcel does not automatically constitute a valid withdrawal notice.

Customers wishing to withdraw must separately notify info@8dollarsale.shop.

Returned parcels will be handled under our Return and Refund Policy and applicable law.

15. Order Cancellations

Cancellation requests should be submitted as soon as possible.

We cannot guarantee cancellation after inspection, authentication review, packaging, or dispatch begins.

If cancellation is no longer possible, the customer may exercise an applicable return or withdrawal right after delivery.

16. Events Outside Our Control

We are not responsible for delay caused by events genuinely outside our reasonable control.

We will take reasonable steps to reduce disruption and resume performance. This does not exclude mandatory rights concerning excessive delay or non-delivery.

17. Contact Us

8dollarsale.shop
Website: https://8dollarsale.shop
Email: info@8dollarsale.shop
Telephone: +39 3139808242
Address: Via G. Casciaro, N. 43, Ischia (NA), Italy