RETURN AND REFUND POLICY

Thank you for shopping at 8dollarsale.shop. This Return and Refund Policy explains the conditions and procedures applicable to returns, refunds, cancellations, damaged goods, incorrectly described products, authenticity concerns, and statutory consumer rights.

This policy applies to products purchased through https://8dollarsale.shop.

Our store sells pre-owned products. Customers should expect reasonable signs of previous ownership where those signs are accurately disclosed in the product description and photographs. Nothing in this policy excludes or restricts mandatory rights under Italian or European Union consumer law.

1. Contact Information

For return, refund, cancellation, condition, or authenticity-related requests, contact:

Store: 8dollarsale.shop
Website: https://8dollarsale.shop
Email: info@8dollarsale.shop
Telephone: +39 3139808242
Business Address: Via G. Casciaro, N. 43, Ischia (NA), Italy

Customers must contact us before returning a product. Products sent without authorization or to an address not confirmed by us may be delayed or refused where permitted by law.

2. Thirty-Day Return Period

We offer a voluntary 30-calendar-day return period for eligible products.

The return period begins on the day the customer, or a third party designated by the customer other than the carrier, receives the order.

To request a return, the customer must email info@8dollarsale.shop within 30 calendar days after delivery.

The request should include:

• The customer’s full name;

• The order number;

• The product being returned;

• The reason for the return;

• Whether a refund or other remedy is requested;

• Photographs showing the current condition; and

• Detailed evidence where the request concerns damage, an undisclosed defect, an incorrect product, or authenticity.

No separate printed return form is required. A clear email containing the relevant information is sufficient.

3. Condition of Pre-Owned Products

Products sold through 8dollarsale.shop may have been previously owned, worn, displayed, stored, or handled.

A product may show disclosed signs such as:

• Creasing;

• Fading;

• Light scratches;

• Sole wear;

• Fabric wear;

• Loose threads;

• Minor stains;

• Odour associated with prior storage;

• Hardware wear;

• Missing original packaging; or

• Other age-related or use-related characteristics.

Disclosed characteristics that are normal for the assigned condition grade do not automatically constitute defects.

However, a material defect, alteration, authenticity problem, or significant condition issue that was not clearly disclosed may constitute a lack of conformity.

4. Return Eligibility

To qualify under our voluntary return program, a product must generally:

• Be returned in the same condition in which it was delivered;

• Not have been worn, used, washed, cleaned, repaired, polished, resized, restored, or altered after delivery;

• Include all tags, security seals, authentication tags, accessories, dust bags, boxes, spare parts, certificates, and other components supplied with the order;

• Not have acquired additional stains, scratches, odours, creasing, sole wear, or other damage after delivery;

• Be packaged securely; and

• Be accompanied by valid proof of purchase from 8dollarsale.shop.

Customers may inspect products only to the extent reasonably necessary to determine their nature, condition, size, authenticity indicators, and functioning.

5. Pre-Owned Sneakers

Returned sneakers must:

• Be in the same condition in which they were received;

• Not have been worn outdoors after delivery;

• Not have additional sole wear, creasing, scuffs, stains, or odours;

• Include all supplied laces, insoles, tags, boxes, dust bags, and accessories; and

• Retain any attached return or security seal.

Customers should try footwear only on a clean, protected indoor surface.

An original shoebox, where supplied, forms part of the returned product and must not be used as the external shipping container.

6. Pre-Owned Jerseys and Clothing

Returned jerseys and other clothing must:

• Not have been worn beyond a reasonable indoor fitting;

• Not have been washed, dry-cleaned, repaired, or altered;

• Be free from new stains, perfume, deodorant, smoke, body odour, cosmetics, and pet hair;

• Include all supplied tags, patches, accessories, and packaging; and

• Remain in the same condition described at the time of sale.

Vintage or pre-owned garments may have disclosed fading, cracking, stitching wear, fabric wear, or sizing differences. Customers should review the measurements and condition description before purchase.

7. Pre-Owned Watches

A returned watch must:

• Be in the same condition in which it was delivered;

• Not have been resized, opened, serviced, polished, repaired, or modified;

• Include all supplied links, straps, boxes, papers, tools, and accessories;

• Not have additional scratches, impact damage, moisture damage, or wear; and

• Retain any attached security or return seal.

Water resistance is not guaranteed for a pre-owned watch unless the product page expressly states that a current water-resistance test was completed and identifies the tested rating.

Timekeeping performance may vary according to the watch type, age, condition, and disclosed service history.

8. Pre-Owned Hats and Accessories

Returned hats and wearable accessories must not have been worn beyond reasonable inspection and must be free from new stains, perspiration, makeup, perfume, odours, or deformation.

Where a product was delivered with a genuine hygiene seal and is unsuitable for return for health-protection reasons after that seal is removed, the return may be restricted to the extent permitted by law.

A hygiene restriction does not remove rights concerning defective, unsafe, incorrectly described, or counterfeit products.

9. European Union Right of Withdrawal

Consumers located in the European Union or European Economic Area generally have a statutory right to withdraw from an online purchase without giving a reason within 14 calendar days.

The period generally begins on the day the consumer, or a third party designated by the consumer other than the carrier, receives the goods. For products delivered separately, the period generally begins when the final product is received.

To exercise the right, the customer must send an unambiguous statement to info@8dollarsale.shop before the withdrawal period expires.

The notice should identify:

• The customer;

• The order number;

• The relevant product; and

• The clear decision to withdraw.

After notifying us, the customer must return the product without undue delay and no later than 14 calendar days after communicating the withdrawal.

Our voluntary 30-day return program supplements and does not reduce the statutory withdrawal right.

10. Authenticity Concerns

We do not knowingly offer counterfeit products.

Products identified as branded must be described based on the information and reasonable authenticity basis available to us. Brand names and trademarks are used only to identify the pre-owned product.

A customer who has a reasonable authenticity concern should stop using the product and contact info@8dollarsale.shop promptly.

The customer should provide:

• The order number;

• Photographs of the product and labels;

• Photographs of serial, style, model, or production identifiers where available;

• A detailed explanation of the concern; and

• Any credible written assessment or supporting evidence.

We may request return of the product for inspection. If the product is determined not to be authentic or was materially misrepresented, the customer will receive an appropriate remedy without charge, including necessary return costs.

The customer must not remove labels, alter the product, or dispose of it while the review is pending.

11. Return Exceptions

To the extent permitted by law, the following may be excluded from voluntary returns:

• Products altered, repaired, cleaned, polished, restored, or resized after delivery;

• Products damaged or materially changed by the customer;

• Products missing security seals, accessories, supplied documentation, or essential components;

• Personalized products;

• Products returned after the applicable return period without prior agreement; and

• Products not purchased directly from 8dollarsale.shop.

Discounted products are not automatically excluded. Eligible sale products remain subject to the applicable return rules.

No exclusion limits rights relating to undisclosed defects, counterfeit goods, incorrect products, or other lack of conformity.

12. Return Shipping Costs

For a voluntary change-of-mind return or statutory withdrawal unrelated to an error or lack of conformity, the customer is responsible for the direct return shipping cost, provided this responsibility was properly disclosed.

For a verified damaged, counterfeit, incorrect, materially misdescribed, or non-conforming product, we will bear the necessary and reasonable return costs or provide an appropriate prepaid method.

Customers should contact us before paying for return shipping in such cases.

13. Return Shipping and Insurance

Because certain pre-owned branded products may have significant value, customers arranging their own return should use:

• A tracked delivery service;

• Appropriate shipment insurance;

• Signature confirmation where reasonably available;

• Secure and protective packaging; and

• A shipping method appropriate to the value of the product.

The customer should retain the shipping receipt, tracking information, and photographs of the packaged return until the return is completed.

For customer-arranged change-of-mind returns, the customer remains responsible for the parcel until it reaches the authorized return destination, except where mandatory law provides otherwise.

14. Damaged, Incorrect or Materially Misdescribed Products

Customers should inspect the product promptly after delivery.

If a product arrives damaged, incorrect, incomplete, materially worse than described, or with an undisclosed material defect, the customer should contact us as soon as reasonably possible.

The customer should provide photographs of:

• The product;

• The relevant condition issue;

• The packaging;

• The shipping label; and

• Any missing or damaged accessory.

Normal wear that was clearly disclosed before purchase is not an undisclosed defect.

15. Legal Guarantee for Pre-Owned Goods

Pre-owned goods purchased from a professional seller remain protected by the applicable legal guarantee of conformity.

Unless a shorter lawful period was expressly and clearly agreed with the consumer before purchase, the applicable statutory guarantee period is generally at least two years from delivery.

Where national law permits a shorter period for second-hand goods and such a period is expressly agreed before purchase, it will never be shorter than the legal minimum allowed for second-hand goods.

The legal guarantee covers a lack of conformity, not normal wear or specific defects that were accurately disclosed and expressly accepted before purchase.

16. Refund Processing

For an approved voluntary return, we generally initiate the refund within 7 calendar days after receiving and inspecting the product.

For a valid statutory withdrawal, reimbursement will be made without undue delay and no later than 14 calendar days after receiving the withdrawal notice. We may withhold reimbursement until we receive the product or the customer supplies evidence that it was sent, whichever occurs first, where permitted by law.

17. Refund Method and Amount

Refunds are issued to the original payment method unless the customer expressly agrees to another lawful method.

Initial standard shipping is free, so there is normally no standard delivery charge to refund.

No restocking fee is charged.

A proportionate deduction may be made if the customer’s handling caused additional wear, damage, missing components, alteration, or diminished value.

No deduction will be made for an issue attributable to us.

18. Exchanges

Because many pre-owned products are individual or limited-stock pieces, direct exchanges may not be available.

The customer may return an eligible product and place a separate order for another available product.

Where replacement is unavailable for a non-conforming product, another remedy will be provided in accordance with applicable law.

19. Order Cancellations

Cancellation requests should be sent immediately to info@8dollarsale.shop.

We cannot guarantee cancellation after processing, authentication review, packaging, or dispatch begins. If cancellation is no longer possible, the customer may exercise an applicable return or withdrawal right after delivery.

20. Contact Us

8dollarsale.shop
Website: https://8dollarsale.shop
Email: info@8dollarsale.shop
Telephone: +39 3139808242
Address: Via G. Casciaro, N. 43, Ischia (NA), Italy